Broadband and moving house How to set up your internet

When using one coaxial outlet for a modem and a Spectrum TV box, you’ll need to use the splitter and extra coaxial cables that come with your kit. To self-install Spectrum Internet, you need a Spectrum self-install kit and an active coaxial cable outlet in the room where you want to place the modem. If you were planning on taking rented equipment from your old provider to your new one, keep in mind that doing so will likely result in a hefty fee from your previous ISP. Not only that, but the devices are almost sure to not be compatible with your new service. Here's how to do it all, from finding the broadband speed you need to choosing the right provider for you.

new home internet setup

If you have a router, go into the settings and make the 2.4 and 5.0 ranges available so you can get a more reliable connection. If a password is required, you'll be asked to enter it now.If you don't see the Wi-Fi network you want to join, click Other Networks to show additional access points. This icon changes depending on whether you're connected to the internet or not. When you're not connected to the internet, the icon will usually be a globe. In many cases, the technician who comes out can also install all of the equipment necessary to get you online.

Broadband and moving house

Once your modem is powered on, you may need to call your ISP to confirm that they can connect to your modem and that it has an active internet connection. The most common approach is just searching Google for “internet service provider” and finding listings of companies you can contact. If you believe your internet service provider is experiencing issues on their end, call your provider and see if there’s a service outage in your area.

new home internet setup

If that doesn’t work, plug your computer’s Ethernet cable directly into your modem to see if the wireless router is the problem. You should now be online and ready to enjoy the web from the comfort of your home. If you have trouble with your wireless router after setup, be sure to call your ISP and let them know so they can help resolve the issue for you. Some providers will offer significantly slower upload speeds and others will provide symmetrical download/upload speeds. Use our guide to make the process simple to get and setup service and troubleshoot any connection issues. Spectrum charges $59.99 for a professional installation.

Who to contact to get internet access

You can choose to have your self-install kit mailed to you, or you can pick it up at a Spectrum store. The benefits don’t stop there, though; the tech can also place the modem in a room of your choice and find and repair any issues with your home’s cabling. Enter your zip code to see the best internet plans in your area. Setting up internet should be on your checklist of things to do. For times when an engineer can't visit your home to install your new broadband, here's how you can do it yourself.

new home internet setup

Check out our Resource Center for other inside information on the internet and your smart home needs. If you are considering moving, be conscious of several scenarios so you’re not caught off guard. Below are three common situations that can leave homeowners navigating the long and winding road to get service. Bump up your security even more with video surveillance.

Home Networking Setup Quiz

If you opt to self-install instead, Spectrum charges a $19.99 activation fee. Spectrum’s $5 per month is one of the lowest monthly rental price tags out there. The modem is free, so we recommend you use it unless you have special circumstances that require something fancier. The same goes for the router—$5 a month is a good deal when you consider it provides tech support, replacements, and upgrades for your router.

Use the link below to get videos, tutorials, and instructions for connecting devices and third-party equipment. Tap on Internet at the top of the eero app and then select eero Internet Backup underneath Wired connection. For best results, use an Ethernet cord to connect your router or modem directly to your device before you run the test. One way to identify if your ISP is at fault is by running an internet speed test. Then compare the test results against the package speed that you purchased from your ISP. Now plug in the power cords of both devices, turn them both on, and let them calibrate and communicate with each other for a few minutes.

Steps

Broadband routers contain built-in network firewalls and keep them enabled by default. Once the router is online, you’re ready to set up your Wi-Fi and get your devices online. If you have a standalone router, it’s time to set that up as well. If you have a modem/router combo unit , you can skip this next step and move on to setting up your Wi-Fi network. Most modems and gateways have status indicator LEDs that display if the modem is functioning properly. One of these lights (usually labeled with something like “WAN,” “Internet,” “Online,” or a globe icon) tells you if your modem is connected to the internet.

Satellite modems typically have a number of antennas to enable communication back and forth from overhead satellites. Router technologies used in DSL modems include ADSL or VDSL, which are just data transfer technologies that work over phone lines. So, the input ports on these modems will include a phone port that you plug into the phone jack in your home. These services show you all ISPs in your area as well as the types of internet access they offer. Once you’ve decided which type you need, just call the ISP and order service. Using the T-Mobile Internet app is the easiest way to set up your service with step-by-step instructions.

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This step might seem tricky at first, but connecting your router to your internet network is easier than it sounds. The tech usually grounds the cable line to your power meter box. This step usually isn’t necessary for apartments, but it depends on the utility setup of the building. To do this, the tech needs access to the nearest cable tap. This is often located on a nearby telephone pole, a telecommunications pedestal, or a junction box if you live in an apartment.

Generally there is no configuration required as the default behaviour is only to allow connections from the local network to the Internet, and not from the Internet to the home network. For security reasons you may find the need to split your home network. This is especially true in small business networks like restaurants etc were customers are also given access to the network. When viewing your configuration some devices refer to it as the default router whereas other use the term default gateway.

You’ll see the lights on both devices flicker back and forth for a little while. On the other hand, if you need special features or want more control over your Wi-Fi network, purchasing your own router may be worth it. For example, if you have a large home and need to cover the whole thing, you might want a long-range router or a mesh network. For more information, see our full breakdown of renting vs. buying a modem and router. See our 2022’s best routers guide, where we compare the prices, specs, and performance of the best routers.

new home internet setup

Again, speak with your leasing office about what's available before moving in. Hopefully, switching broadband when you move will be quick and simple, leaving you plenty of time to stress about all the other things you need to get done before moving day. While this does limit your choice, these are often high-end broadband services which will give you access to ultrafast or even full fibre broadband. You can still use Uswitch to compare broadband deals when moving to a new home, even though you’re not technically switching.

Fiber is known for offering a more stable connection than cable and DSL, whose services sometimes provide lower speeds than advertised. Satellite internet, meanwhile, can get disrupted by rain and snow, so if you live in an area with severe weather, you may want to steer clear of satellite. Now there are two main ways you can connect each device to your new internet connection. You can connect to the WiFi wireless network, or you can use an ethernet cable to connect directly to your router. The first step in getting internet access where you live is choosing the right internet service provider .

new home internet setup

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